Most complex web applications and websites are built by highly technical developers. Developers, generally speaking, think in different ways than “normal” people. So, it should not be a surprise that these apps are built to work but not necessarily built to be intuitive. Indeed, we have encountered many websites and applications across the government and … Continued

website maintenance

Surprisingly, many website developers, Drupal shops, and WordPress agencies hate the thought of fixing bugs and maintaining websites. It seems they demonstrate passive aggressive behavior in that they take a long time to respond to their client’s issues, don’t return phone calls or emails, and simply don’t demonstrate a lot of progress. When our phone … Continued