Keep your digital product running, with ongoing technical support.
Your website or application, with recurring support, AI-assisted diagnosis, and human engineering review. Start with a guided trial on your existing product.
Guided trial. No card or automatic charge. Subject to scope review.
- Initial setup within the agreed scope
- AI-assisted diagnosis and triage
- Recurring support within your plan
- Human engineering review and oversight
What is Swapps Platform?
Swapps Platform is not a help desk, a software factory, or a traditional agency. It is a technology-continuity platform: a single place to centralize support, context, and operation of your digital product, combining AI-assisted diagnosis with permanent human engineering review.
- Bring your product in with initial setup and migration handled by Swapps.
- Get AI-assisted support backed by human engineering review.
- Pay a predictable monthly fee that combines setup, recurring support, and engineering.
How Swapps Platform Works
Track your requests in one place, connected to the tools your product already uses.
Access your projects
When you log in, you see a list of projects, each representing a site or application.
Enter a project
Select a project to manage its content and configuration.
Submit and track requests
Open support requests and follow their status, with your product's context kept in one place.
Get AI-assisted diagnosis
AI triages the ticket and proposes a solution; an engineer reviews, approves, and deploys.
Trust the continuous operation
Swapps keeps your product operable — monitoring, fixes, and support when something goes wrong.
Swapps Platform Components
Platform Layer
- Managed hosting
- Simplified deployment and publishing
- Monitoring, security, and domain/certificate management
AI-Assisted Diagnosis
- AI triages tickets and proposes solutions
- Context-aware analysis of your product
- Always reviewed by a human engineer
AI-Assisted Recurring Support
- Tickets from multiple channels
- AI as the first line of resolution
- Escalation to engineers when needed
Monitoring, Security, and SLAs
- Continuous monitoring and alerts
- Basic SLAs defined by plan
- Aligned with Swapps security policies
Plans and Pricing
Build, Launch, Scale, and Enterprise. Every plan includes initial setup, recurring support, AI-assisted diagnosis, and human engineering review. Start where your product is today and upgrade as it grows.
Build
Simple sites, landing pages, prototypes.
Launch
Apps with users, database, backend.
Scale
Products with integrations and complexity.
Prices and available promotions are confirmed before payment.
Use Cases Where Swapps Platform Shines
Migrate and keep your product supported
- Migration into a Swapps-managed setup
- Recurring support to keep it stable
- AI-assisted fixes with engineering review
Startup or SMB without a full tech team
- A reliable support layer without hiring
- Fast help when something breaks
- Room to grow as complexity increases
A live product that needs continuity
- Incident diagnosis and minor adjustments
- AI triage with human engineering review
- Operational support within your plan
Operations that can't afford downtime
- Continuous monitoring and quick response
- Prioritization by severity and business impact
- Clear escalation path to engineering
Why run your product on Swapps Platform?
Proven experience
Over 10 years building and operating sites and applications for multiple clients across diverse industries.
Standardized products with great support
Focus on productized solutions with a support experience designed to resolve issues fast.
Responsible and secure AI
Responsible AI usage aligned with security policies and industry best practices.
Frequently Asked Questions
Ready to Try Swapps Platform?
Less technical friction, more focus on your business. Setup, recurring support, AI-assisted diagnosis, and human engineering review — under one monthly subscription.