Facial Art and Facial Art Dental Forum
The Client
Facialart.com is the official website of Dr. H. Ryan Kazemi, an oral and maxillofacial surgeon. Here, he presents his clinical practice, specializing in extractions, dental implants, and cosmetic surgery. The website offers information for patients, clinical cases, and educational resources.
Facialartdentalforum.com is his educational platform aimed at dental professionals, with seminars, courses, webinars, and forums focused on oral surgery, implants, and interdisciplinary planning.
Both sites promote clinical excellence and continuous learning in dentistry, combining medical expertise with advanced technology and professional collaboration to improve results in oral and cosmetic treatments.
The Challenge
- Technical updates: Compatibility with new web development versions, updating premium plugins, and custom templates without losing functionality.
- Optimization of membership processes and forms: Review and improvement of registration processes, integration with external systems (Keap/Infusionsoft), and prevention of SPAM.
- Automation and workflows: Migration of local and production instances, server and DNS configuration.
- Migrations and infrastructure configurations: Migrations between servers, local and production instances configuration, and DNS management.
- Intuitive user experience: Easy access for users to purchased courses or their account information.
- Support and incident resolution: Diagnosis and resolution of site errors, such as update issues, plugin errors, or form failures.
- Website update and maintenance: Upgrade plugins, templates, and CMS components to maintain site security and functionality.
The Solution
- WordPress plugins, templates, and components are updated regularly to keep the site secure and functional.
- Automatic update and testing flows (CI/CD) are implemented using Github Actions and Cypress to reduce human error and speed up deployments.
- Product display is modified to avoid confusion about previous purchases and access to content.
- Migration and configuration of local and production instances, ensuring service continuity and correct server and DNS configuration.
- Implementation of cache systems and adjustments so that content changes are reflected. Diagnosis and resolution of technical errors, such as update problems, plugin errors, form failures, and compatibility with new versions of PHP.
- Configuring health and monitoring endpoints with tools such as UptimeRobot to ensure the site's availability and proper functioning.
- Validated SPF, DKIM, and DMARC records for the domain to improve deliverability and reduce the chance of emails landing in spam folders.
- Performed end-to-end tests to confirm that confirmation emails are sent and received as expected.
- Audited and fixed the API integration between the website and Keap/Infusionsoft.
- Ensured that new registrations sync properly and that the correct tags and campaigns are applied.
- Migrated from legacy API keys to Personal Access Tokens & Service Account Keys, as Keap’s new standards required.
- Documented all findings and fixes for future reference.
- Implemented thorough testing (including dummy data and real user flows) to ensure all aspects of the membership process work as intended.
Site Maintenance
UX/UI Design
Tech We Used
WORDPRESS
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PANTHEON
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Site Maintenance
Our work includes strategic technical adjustments that ensure compatibility with current technologies without affecting key functions.
We refine the user experience from course access to account management with smooth and frictionless processes. We provide continuous support with quick responses to errors or incidents. In addition, we manage the infrastructure behind the site, ensuring flawless migrations and stable configurations. All of this allows the site to function with precision, speed, and reliability, strengthening its educational and professional offering.
