How digital transformation positively impacted SIDOC
Digital transformation could sound as the digitalization of your business, but it is more than just technology.
“Contrary to popular belief, digital transformation is less about technology and more about people. You can pretty much buy any technology, but your ability to adapt to an even more digital future depends on developing the next generation of skills, closing the gap between talent supply and demand, and future-proofing your own and others’ potential.”
In this blog we’re going to talk about how digital transformation guided by Swapps positively impacted a prosperous company.
How digital transformation impacts businesses?
We’ve all heard that the pandemic accelerated the growing need to implement digital transformation in business.
As entrepreneurs we asked ourselves: How do I keep working despite the quarantine and isolation?
While traditional businesses suffered a negative impact, digital businesses multiplied their growth figures.
It was obvious. The increasingly digitized users, the costs reduction and the increase of productivity, the flexibility for our teamwork, or simply the access to tools that facilitate the passage from the analog world to the digital world, led us as entrepreneurs to urgely put our eyes on the digital transformation of our businesses.
But making this transition is not so easy.
Occasionally many questions arise: How digital transformation can help me grow? How do I get started with it? What should I do? How could i measure progress? Who can guide me through this process? Etc, etc., etc.
If these questions resonate with you, we got you.
Digital transformation solutions with Swapps
At Swapps, we are very proud to call ourselves a tech ally.
Because we have been able to help entrepreneurs and big companies implementing digital transformation, being present in the process and guiding them.
Saving time, money, and effort as a result.
It is exciting for us to turn manual processes into automated ones, integrate platforms, facilitate access to information, create routes that reduce costs, etc.
And we want to share today one of our most recent success stories.
A B2B Digital Transformation case
We are pleased to develop software for one of the biggest companies in Colombia’s southwestern, Siderúrgica de Occidente, SIDOC.
They provide an immense quantity of ironmongery stores in Colombia.
SIDOC had a dream: to make it easier for its customers to purchase and receive orders.
In the midst of the pandemic, we began the materialization of this dream and created the platform called “MiTiendaSidoc” (My Sidoc Store), where each ironmongery store has a username and password with 24/7 access.
Yes, access 24 hours a day, 7 days a week.
Ironmongery stores or SIDOC customers no longer depend on a face-to-face advisor or on the labor journey of a physical store to place their orders.
How digital transformation looked like in this case?
Some of the benefits obtained for the company were:
- Integration of the platform with the company’s management systems (ERP).
- Significant improvement of the user experience of their customers.
- Reduction in times to place orders from users.
- Systematize a portfolio collection methodology, with automatic reminders by SMS of overdue or due invoices.
- Greater flexibility for the user (you can choose different means of delivery and payment).
- Constant inventory update: Product availability is guaranteed and they are prevented from buying products that are not in stock.
Increasing revenue and selling better
It is particularly satisfying for us to know that in the first two months of implementation the platform was invoicing significant figures.
This means we helped our client to sell better by facilitating various internal processes.
We know that eventually, this improvement will be reflected in Sidoc’s profits and that delight us.
Guaranteed maintenance with Swapps
One of the common doubts when we are thinking about implementing changes for our organization or entrepreneurship is the maintenance and support we’ll receive after all.
However you can be unconcerned by that with us.
At Swapps we guarantee excellent support, maintenance and enhancements.
Because we know that when you have a website that is constantly reading and integrating information from different sources, the risk of it crashing is high and we are able to mitigate it.
How digital transformation requires being innovative
To ensure a successful transition to digital transformation you should have innovative thinking, consider future scenarios and be open to changes.
What we consider most innovative in this project’s development is the integration of diverse information in one place.
The user can choose how to pay, how they want to receive their order, see product availability, internal credit fees, etc.
All in real-time.
You know what they say, right? That information is power,
That is what we manage to give SIDOC’s clients. And clients with power are satisfied clients.
Imagine yourself as an ironmongery store owner right now:
You have a project or you have received a number of orders in your business and you need to buy from your supplier.
You organize your order and go to the store to purchase it. When you arrive, the store is closed.
Okay, you can avoid that if you know the store’s journey.
But it turns out that the next time you went, you were placing your order and one of the products you needed the most was out of inventory.
You take the product that was available and wait for the missing one to arrive.
For this, you moved twice and had to wait. Expensive right?
All of that can now be avoided by simply entering the “MitiendaSidoc” platform.
You save displacement, time and money. After all you have at first hand what you need on your cell phone or computer.
Our wish is to be the best tech ally with a huge tech community
Now you know how digital transformation can help you grow your business and how necessary it is in a forward-thinking market.
We are very proud of this project with SIDOC and want to help many local and international companies.
Eager campanies to implement agile processes, reduce costs, improve their client’s user experience and implement technology to grow their business.
Contact us to sell more and better with technology
And let’s connect on social media.
Focus on your mission, we take care of the digital technology.
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