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How Technology Can Help NGOs: Artificial Intelligence

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Technology can help optimizing NGOs operations and more.

In this case we are going to talk about artificial Intelligence for NGOs who want to grow and stand out to get even more donations.


New technologies are known as: AI, The Cloud, Big Data, Virtual Reality and Augmented Reality, among others.


Read: What is digital transformation and how to implement it


Artificial Intelligence, for its part, has various applications.

Let’s explore AI and its application for NGOs and non-profit organizations, and even social and environmental responsibility projects for any company.


Artificial intelligence: ¿How does it work?


Currently, artificial intelligence has been developed as a tool for different areas of the industry.


It has applications as diverse as search engines, virtual assistants, facial recognition, weather forecasting, chatbots, smart vehicles, and content recommendation systems.


However, there are other scopes of AI, such as AI for Good, whose objective is to solve significant problems for the benefit of society and the planet.


This type of AI, AI for Good, seeks to innovate in areas such as health, security, policing, and education.


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NGOs and non-profit organizations


An NGO that uses Artificial Intelligence

is an organization receiving value from AI data and algorithms

to provide efficient and large-scale services.


At the same time, AI and its increased productivity and efficiency can support non-profit organizations, whose biggest problem is usually found in small budgets, inadequate staff, and limited impact that they could cause due to it.


According to the Salesforce AI for Good, NonProfit trends and use cases report, the use of AI in nonprofit organizations will grow 361% in the next two years.


An example of an NGO using this type of technology is Wildbook, an open source platform developed by a conservation technology organization, Wild Me.


With this project, Wild Me uses AI to identify endangered animals based on their appearance, using characteristics such as patterns on their fur.


However, many NGOs don’t opt for the use of AI or dón’t know how to start.


Visit: The Rise of Nonprofit Technology in 2022


How can I get started uding artificial intelligence?

The process of including AI in a non-profit organization requires four steps:


  1. Ask what AI can do for the organization
  2. Make a prototype of the previous point
  3. Use AI to build internal capabilities
  4. Deliver real value through AI to stakeholders


Benefits of artificial intelligence for NGOs


  • Finance: Fight fraud, corruption and detect unusual transactions
  • Human Resources: Preselection of resumes, validation of experience and skills of applicants in order to unite applicants with employers.
  • Communications: Chatbots for customer service, attention to routine requests such as donations or information about the organization.
  • Fight against abusive behavior: Automatic detection of online abuse to eliminate it, such as identifying sexist, racist or homophobic comments.
  • Health: Improve medical care in low-income sectors and in remote areas.


Visit: AI: What is Artificial Intelligence and what is it for?


Other AI applications: 



Real cases: how technology or artificial intelligence can help NGOs

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Mercy Corps

This is an NGO that works alongside a humanitarian group to alleviate poverty, suffering, and oppression.

All of this by building safe, productive, and equal communities.


Mercy Corps uses AI as a driver in its work, creating a digital refugee program with digital cash and vouchers.


WWF International

They seek wildlife conservation through digital challenges dedicated to solving the crisis in areas such as climate, food security, ocean, fresh water, forests and wildlife.


Visit: WWF


AI for Good UK

It is an organization with a mission to help 100 million people by solving some of humanity’s most challenging problems.


His most impactful project, called rAInbow, a smart companion designed for people in abusive, controlling, or unhealthy relationships.


In the first 100 days of launch, users had almost 200,000 conversations with the AI system.


Solve (MIT)

It is an innovation challenge platform that seeks to discover technology-based social entrepreneurs around the world.


Additionally, it helps citizens and communities integrate and use AI to minimize wealth gaps and provide access to technology.



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See: The Best Apps To Take Care of the Environment


Now you know many ways in which technology can help NGOs.

If you are an organization committed to social issues or that wants to get involved with communities and the environment using technology, write to us.


We are your ally in digital technology and innovation. 


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