Sabio

A ready-to-use AI assistant foundation that answers from your internal documentation and always cites the source. When there is no reliable answer, it hands off to a person instead of inventing one.

App FoundationAI AssistantsInternal knowledgeCited sourcesHuman handoff
Sabio assistant answering questions about vacation days and expense reimbursement, each answer citing its source document and section
Overview

Ask your company. Get the source with the answer.

An assistant is only useful internally if people can check it. This foundation answers strictly from an indexed corpus, shows the document and section behind every answer, and escalates to a human when the corpus does not cover the question.

Answer from your own documentation, not from the open internet.
Show the document and section behind every answer.
Hand off to a person rather than guess when confidence is low.
See what people ask most and where the knowledge gaps are.
Included

What this foundation includes

The full loop — question asked to answer traced back to a document — ships working out of the box.

Chat that answers questions about internal documentation

Every answer cites the document and section it came from

Suggested starter questions and related follow-ups

Thumbs-up and thumbs-down rating on each answer

Handoff to a person when there is no reliable answer

Indexed document corpus the assistant answers from

Document search and content management

Analytics on usage, source coverage, and most-asked questions

Built-in structure

Grounded by design, not by prompt

Defaults that keep the assistant accountable to your documentation — and that Swapps adapts to your sources.

Answers restricted to the indexed corpus, never invented

Documents organized by area and section

Employee and knowledge-manager roles

Pre-loaded document corpus and usage history

Customization

What Swapps customizes

This is a starting point, not a rigid off-the-shelf SaaS app.

Connect real sources: Drive, Notion, Confluence, SharePoint

Automatic ingestion, re-indexing, and document versioning

Answers scoped by team and permission level

Delivery in Slack, Teams, or your intranet

Model selection, tuning, and answer-quality evaluation

Escalation routing and ticket creation on handoff

Next step

Make it yours.

This foundation is ready to be pointed at your real documentation, scoped to your teams, and deployed where your people already work. Connect with a Swapps expert to scope the build.

Connect with an Expert