Citaly
A ready-to-use appointment booking foundation for service businesses. Clients book by service, day, and time; staff run the agenda, the weekly calendar, and the service catalog from the same place.
App FoundationBusiness OperationsAppointment bookingService businessesClient and staff views
Overview
Clients book themselves. Staff keep control.
Two sides of the same booking flow: a self-service experience where clients pick a service, day, and time, and an operational view where staff see the whole week, filter what matters, and act on each appointment.
Let clients book online with prices and durations up front.
Give staff one agenda with search, status filters, and occupancy.
See the whole week at a glance in a day-by-hour calendar.
Confirm, reschedule, or cancel any appointment with its notes.
Included
What this foundation includes
The full booking cycle — client request to confirmed appointment — ships working out of the box.
Service catalog with price and duration per service
Client view of their own bookings, with cancellation
Staff agenda with search and booking-status filters
Occupancy metric with active, confirmed, and pending counts
Weekly calendar grid by day and hour
Appointment detail with notes, reschedule, and confirm or cancel
Service catalog with demand per service
Built-in structure
Roles, statuses, and slots ready to use
Defaults that reflect how a service business books its day — and that Swapps adapts to yours.
Client and staff roles, each with its own navigation
Confirmed, pending, and cancelled booking statuses
Configurable services, days, and time slots
Demo accounts and pre-loaded bookings
Customization
What Swapps customizes
This is a starting point, not a rigid off-the-shelf SaaS app.
Email and SMS reminders and confirmations
Online payment and deposits at booking time
Multiple professionals, rooms, or locations
Two-way sync with Google Calendar and Outlook
Availability rules, buffers, and cancellation policies
Occupancy, no-show, and revenue reporting
Next step
Connect with an ExpertMake it yours.
This foundation is ready to be configured with your services, your schedule, and your booking rules, then deployed for your clients and your team. Connect with a Swapps expert to scope the build.